How Often Do Dji Mavicsl Ose Video Feed

BYANRICH Offline lvl.1 + Add Friend Person Message Offline	1 # So after i did my firmware update,my video feed started to distort and it is difficult to see what is going on or wgat the mavic sees so i had to land my movic to aviod crashing it because the video feed was poor. Dji help. What can i do to solve that problem as u can in the video Favorite Like
	2018-7-4 Use props

djiuser_9nUv6XxtOojS Offline djiuser_9nUv6XxtOojS lvl.3 Flight distance : 573100 ft >>> + Add Friend Person Message United States Offline	2 # Same issue resolved when I went back to the .16 version
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	3 # I wonder what Dji is doing to resolve this issue because it's annoying.
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fans8e7a06e5 Offline fans8e7a06e5 lvl.4 Flight distance : 122831 ft + Add Friend Person Message France Offline	4 # I have the same issue since couple of weeks. At first I thought it has something to do with interference or weak signal, but the Mavic was in the line of sight, few dozen meters away. Changing the angle of antennas didn't help or change was not noticeable. It is very annoying and draws drone barely usable for photography or filming.
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	5 # That's true.i don't know what the fix is or Dji is gonna do about it.
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fans8e7a06e5 Offline fans8e7a06e5 lvl.4 Flight distance : 122831 ft + Add Friend Person Message France Offline	6 # Here's my case
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	7 # Here is my case too https://www.youtube.com/watch?v=bCDPLDyD3fo
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	8 # BYANRICH Posted at 2018-7-5 01:12 Here is my case too https://www.youtube.com/watch?v=bCDPLDyD3fo Here is my mavic pro problem
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	9 # fans8e7a06e5 Posted at 2018-7-5 00:59 Here's my case https://youtu.be/cCec6fJ_z3Q Here is the same problem
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DJI Paladin Offline DJI Paladin Super Moderator Flight distance : 318 ft + Add Friend Person Message Offline	10 # Hi there, sorry for the trouble. May I know your firmware version, mobile device and DJI Go 4 app version?
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DJI Paladin Offline DJI Paladin Super Moderator Flight distance : 318 ft + Add Friend Person Message Offline	11 # fans8e7a06e5 Posted at 2018-7-5 00:29 I have the same issue since couple of weeks. At first I thought it has something to do with interference or weak signal, but the Mavic was in the line of sight, few dozen meters away. Changing the angle of antennas didn't help or change was not noticeable. It is very annoying and draws drone barely usable for photography or filming. Sorry for the inconvenience. Please try to reset the camera settings. May I know what is your mobile device, firmware version and DJI Go 4 app  version? Please check the attachment below.
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randy.sauder Offline randy.sauder First Officer Flight distance : 872572 ft + Add Friend Person Message Canada Offline	12 # This issues been ongoing for 9 months now...and getting worse. Be careful as your next errors may be AC disconnect, app crash and loss of RC control.  DJI will say it is likely a signal  interference issue - even though it happens also at close range with no signal warnings.  This is 100% Go4 App defect...
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	13 # DJI Paladin Posted at 2018-7-5 07:59 Sorry for the inconvenience. Please try to reset the camera settings. May I know what is your mobile device, firmware version and DJI Go 4 app  version? Please check the attachment below. [view_image] My mobile device is samsung Galaxy 7edge plus and i have the latest version of Dji go 4 app.
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Asainz320 Offline Asainz320 Captain Flight distance : 1061594 ft >>> + Add Friend Person Message United States Offline	14 # I started getting this issue about a week or so ago. To me it only happens in Photo mode and not in Video mode which is very puzzling to me. I will try an earlier version of the DJI Go4 App and see if that fixes the issue.
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	15 # so i have changed from samsung galaxy 7 edge to ipad air and the result changed there was no distortions and i connected it directly to the usb port on the RC but when i used the same method with my s7 edge plus ,the problem didn't go away. so i think i need to reset my phone to factory .Here is the video i record when i used ipad  and connecting it directly to usb port
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dbparti024 Offline dbparti024 Second Officer Flight distance : 3343 ft + Add Friend Person Message United States Offline	16 # I had to  give up on my Android devices for Flying my Mavic Pro. The pixeling and video lag made it totally unsafe to fly.  I went to Walmart and bought a Apple Mini 4 128G tablet which were on sale. I loaded the current DJI Go 4 app and it works with no issues. Here is why I gave up on Android. The firmware for the Mavic/ Controller and DJI Go 4 app have added several new features that simply have been optimized for Apple. The DJI Go 4 App was really pushing my Droid Moto Z Force to its limits. (The Force exceeds the resource requirements with its Quad core 2+ Ghz CPU, and 4G memory)  Several thousand Mavic owners are experiencing the same issue I dealt with. DJI knows exactly what they did, when they added all the new features, along with introducing the Mavic Pro Platinum, Mavic Air platforms.   After reviewing all the threads, the common theme was to try and downgrade firmware, try a previous versions of DFI Go 4 apps.  I tried all the suggestions with  some temporary success, this is a bad strategy because once your stable you are stuck with no path to upgrade.  The administrators keep on pasting  the text on which devices  they support for the DJI Go 4 app, which translate to go pound sand, and buy a device on the list. I looked at all the Android devices on the list, and the Moto Z Force should be on par or perform better.  The Apple users had some issues but even older devices with slow processor and 2G of Ram still worked fine. DJI will not be able to fix the Android hardware resource problem on most Android devices.  My opinion is they wont waste the time or resources, and they sure have not come clean on what their plan is. So if you can afford a Apple device that on the list that's the fix.  I just hope DJI learned something when  they try launch there next Drone.  They should just package  the Crystal Sky with controller and call it a day.
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	17 # DJI Paladin Posted at 2018-7-5 07:59 Sorry for the inconvenience. Please try to reset the camera settings. May I know what is your mobile device, firmware version and DJI Go 4 app  version? Please check the attachment below. [view_image] This didn't help
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	18 # dbparti024 Posted at 2018-7-5 10:22 I had to  give up on my Android devices for Flying my Mavic Pro. The pixeling and video lag made it totally unsafe to fly.  I went to Walmart and bought a Apple Mini 4 128G tablet which were on sale. I loaded the current DJI Go 4 app and it works with no issues. Here is why I gave up on Android. I used ipad and the problem didn't show up ,now i know its my galaxy 7 edge .
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BYANRICH Offline BYANRICH lvl.1 + Add Friend Person Message Offline	19 # DJI Paladin Posted at 2018-7-5 07:51 Hi there, sorry for the trouble. May I know your firmware version, mobile device and DJI Go 4 app version? Samsung Galxay 7 edge ,current firware and current dji go 4
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James L Offline James L lvl.1 + Add Friend Person Message United States Offline	20 # I have this same problem and it's been happening since the last update or 2 of the app.  I have a Google Pixel XL running Android 8.1.0  which has been the same version I've been using for the passed 4-5months and before the last couple DJI GO 4 app updates video used to be flawless on it no weird digital compression issues like we're seeing in the videos.   I'm currently running DJI GO 4 app 4.2.21 with my Mavic Pro.  DJI Please fix this as it's making a $1000 drone useless.
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Soulkiss Offline Soulkiss lvl.1 Flight distance : 129541 ft + Add Friend Person Message Netherlands Offline	21 # Hi all, I am having the same issues on Android. I feel obliged to report because flying the drone is a nightmare right now, totally unsafe when the camera image is dropping or is distorted. At the same time I experienced strange gimbal behavior (horizon tilted, looked a bit like airplane mode).  I thought I had issues because my memmory card was full (issue occurred around the same time) to I will try with another card inside. I don't think this will help but I'll give it a try. I didn't try the option provided by DJI Paladin, but I will to be sure. Hopefully this issue can be fixed on short notice, it breaks my fun flying the Mavic. The always trusty, rock solid Mavic experience is like a flying UFO with drunk aliens inside at random times.
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Asainz320 Offline Asainz320 Captain Flight distance : 1061594 ft >>> + Add Friend Person Message United States Offline	RE: Dji mavic pro video feed distorts   22 # James L Posted at 2018-7-16 06:10 I have this same problem and it's been happening since the last update or 2 of the app.  I have a Google Pixel XL running Android 8.1.0  which has been the same version I've been using for the passed 4-5months and before the last couple DJI GO 4 app updates video used to be flawless on it no weird digital compression issues like we're seeing in the videos.   I'm currently running DJI GO 4 app 4.2.21 with my Mavic Pro.  DJI Please fix this as it's making a $1000 drone useless. So its even happening on 4.2.21?? Thats crazy! Why would they even release a new version not fixing this distorting issue??? Its like DJI is not even taking into account the comments in these forums! For the past couple of years that I have been part of this forum I have seen and participated in multiple complaints that have been always overlooked by DJI. They should be paying more attention to the forum members and what we have to say. Come on! Its free QA for DJI what more you want??!!
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miketmtpro Offline miketmtpro Second Officer Flight distance : 1883940 ft + Add Friend Person Message United States Offline	23 # Revert the app back to 4.2.14 or 4.2.16 It's the only fix for now. As for the Mini4, I have one and it too is getting buggy with blocks of missing pixels. That app is wrecking devices. Maybe when it trashes the iOS user group they'll do something about it. Until then they have to deal with the bad mouthing in reviews, Play Store, FB, Mavic Pilots forum, and so on.
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miketmtpro Offline miketmtpro Second Officer Flight distance : 1883940 ft + Add Friend Person Message United States Offline	24 # Asainz320 Posted at 2018-7-16 07:06 So its even happening on 4.2.21?? Thats crazy! Why would they even release a new version not fixing this distorting issue??? Its like DJI is not even taking into account the comments in these forums! For the past couple of years that I have been part of this forum I have seen and participated in multiple complaints that have been always overlooked by DJI. They should be paying more attention to the forum members and what we have to say. Come on! Its free QA for DJI what more you want??!! Well something is working.... look how many are buying an iOS device to help solve their problems. Not too many Android device owners happy with that option. Some are just looking at other drone mfg's.
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miketmtpro Offline miketmtpro Second Officer Flight distance : 1883940 ft + Add Friend Person Message United States Offline	25 # James L Posted at 2018-7-16 06:10 I have this same problem and it's been happening since the last update or 2 of the app.  I have a Google Pixel XL running Android 8.1.0  which has been the same version I've been using for the passed 4-5months and before the last couple DJI GO 4 app updates video used to be flawless on it no weird digital compression issues like we're seeing in the videos.   I'm currently running DJI GO 4 app 4.2.21 with my Mavic Pro.  DJI Please fix this as it's making a $1000 drone useless. revert the Go4 app to 4.2.14 or 4.2.16. Should help get things to normal
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Asainz320 Offline Asainz320 Captain Flight distance : 1061594 ft >>> + Add Friend Person Message United States Offline	26 # miketmtpro Posted at 2018-7-16 07:20 Revert the app back to 4.2.14 or 4.2.16 It's the only fix for now. Yea thats what I had to do. Im running 4.2.16 now. I will try the new .21 when I get home later, but I have already seen people saying that they're still getting the pixilation, so its not fixed on this app release.
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miketmtpro Offline miketmtpro Second Officer Flight distance : 1883940 ft + Add Friend Person Message United States Offline	27 # Asainz320 Posted at 2018-7-16 07:29 Yea thats what I had to do. Im running 4.2.16 now. I will try the new .21 when I get home later, but I have already seen people saying that they're still getting the pixilation, so its not fixed on this app release. Don't bother. Had nothing listed in regards to video feed
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MrArcher Offline MrArcher Second Officer Flight distance : 401706 ft + Add Friend Person Message United States Offline	28 # Early reports suggest that 4.2.21 isn't fixing the issue. The change log is showing Map Layout Issue, which I doubt was really fixed anyway.  Odd that with the overwhelming reports of issues since 4.2.16, that they even bothered to release 4.2.21 as any other fix other than the Video Transmission issue, essentially renders the update irrelevant. Nobody can run it any way.  Makes ZERO sense, to waste a minute of time on anything other than this mission critical problem. Admins, can you PLEASE guide your developers to drop all other pursuits with the DJI Go 4 Android App, and ONLY focus on the Video Flaw problem.  How many reports do you guys need before someone finally gets focus on what's going on out there?
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babycomeback77 Offline babycomeback77 lvl.1 + Add Friend Person Message Offline	29 # same problem i am having, only owned the MP for a week, downgrade to .16 didn't help. I think i will be sending mine back for a refund.
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MrArcher Offline MrArcher Second Officer Flight distance : 401706 ft + Add Friend Person Message United States Offline	30 # babycomeback77 Posted at 2018-7-16 07:54 same problem i am having, only owned the MP for a week, downgrade to .16 didn't help. I think i will be sending mine back for a refund. Had I known that after 2 months I'd be running into mission critical issues like this, requiring rollbacks, and after a month the DJI reps still are refusing to acknowledge the widespread issue, I'd highly recommend returning the product.  Besides, with the MP2 coming, the deals on the first gen are going to continue to get better and better.  Return it while you can, Imho.
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Eric SCHEIDECKER Offline Eric SCHEIDECKER lvl.4 Flight distance : 2906358 ft + Add Friend Person Message Spain Offline	31 # Only one question, if the problem of the video is due to App 4.2.22, and not to the FW, how could you explain that the video fails at the same time on the app ( with iPhone6) and on the Goggles RE? I was told that the RE are receiving the video directly from the aircraft, in my case the MP. Another mysterious mystery.
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djiuser_Ub534XCSJS24 Offline djiuser_Ub534XCSJS24 lvl.1 + Add Friend Person Message United States Offline	32 # I'm having the same problem with my new Mavic Platinum Pro. My App verion is 4.2.20    my firmware is 01.04.04 and I use a Samsung
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djiuser_Ub534XCSJS24 Offline djiuser_Ub534XCSJS24 lvl.1 + Add Friend Person Message United States Offline	33 # Same problem with my Mavic Platinum Pro App version 4.2.20 firmware 01.04.04 I use a Samsung Galaxy Tab A 2017 tablet
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MrArcher Offline MrArcher Second Officer Flight distance : 401706 ft + Add Friend Person Message United States Offline	34 # djiuser_Ub534XCSJS24 Posted at 2018-7-16 11:50 Same problem with my Mavic Platinum Pro App version 4.2.20 firmware 01.04.04 I use a Samsung Galaxy Tab A 2017 tablet Roll back the DJI Go 4 App to 4.2.16 and your problems will go away.
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MrArcher Offline MrArcher Second Officer Flight distance : 401706 ft + Add Friend Person Message United States Offline	35 # Eric SCHEIDECKER Posted at 2018-7-16 08:19 Only one question, if the problem of the video is due to App 4.2.22, and not to the FW, how could you explain that the video fails at the same time on the app ( with iPhone6) and on the Goggles RE? I was told that the RE are receiving the video directly from the aircraft, in my case the MP. Another mysterious mystery. The issues reported on this thread are related to the Android App versions 4.2.20/4.2.21. If you are running into problems with your Apple device on  4.2.22, start a new thread.
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djiuser_Ub534XCSJS24 Offline djiuser_Ub534XCSJS24 lvl.1 + Add Friend Person Message United States Offline	36 # MrArcher Posted at 2018-7-16 12:14 Roll back the DJI Go 4 App to 4.2.16 and your problems will go away. How do I do that?
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bjashton Offline bjashton lvl.4 Flight distance : 245932 ft + Add Friend Person Message United Kingdom Offline	37 # For instructions see... https://forum.dji.com/thread-156687-1-1.html
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sica Offline sica First Officer Flight distance : 679 ft + Add Friend Person Message Israel Offline	38 # I see the new versions of the application forcing us to upgrade to smartphones/tablet and not to a new DJI droning model
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fans8e7a06e5 Offline fans8e7a06e5 lvl.4 Flight distance : 122831 ft + Add Friend Person Message Offline	39 # DJI Paladin Posted at 2018-7-5 07:59 Sorry for the inconvenience. Please try to reset the camera settings. May I know what is your mobile device, firmware version and DJI Go 4 app  version? Please check the attachment below. [view_image] I did reset camera settings before filming the sample I posted earlier. So no, it didn't work. I use DJI Go 4.2.21 on OnePlus 3T and Mavic Pro with latest firmware.
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miketmtpro Offline miketmtpro Second Officer Flight distance : 1883940 ft + Add Friend Person Message United States Offline	40 # fans8e7a06e5 Posted at 2018-7-21 00:59 I did reset camera settings before filming the sample I posted earlier. So no, it didn't work. I use DJI Go 4.2.21 on OnePlus 3T and Mavic Pro with latest firmware. Roll back the firmware to .0300 and roll back the app to 4.2.16. Latest verion apps are horrible. 4.2.21 did not fix 4.2.20. Don't expect an Android fix anytime soon. Probably will require an entire rewrite of the apps. Android issues have been ongoing for months and months. They'll tell you your device in not compatible. Next you can buy an iOS product as per a zillion other suggestions in these same threads. The device you have is and should be above spec for Go4 app. 6G ram is plenty.  Better spec cpu than required. You can try disabling any back running apps to see if that helps. Also if any power saving options are set for the Go4 app, disable them.
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Source: https://forum.dji.com/thread-155435-1-1.html

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